Product and UX design at Google, working on Gemini. Previously at Salesforce and Adobe.
Building software since 1999, generative AI products since 2018.
Things I keep coming back to
- Hire first for what you're bad at. Hire second for what you're good at. The second is harder, and it's the rising tide that lifts all the boats.
- Focus, passion, trust. The first two you ask for. The last you give first.
- Don't send a human to do a machine's job, and vice versa.
- Agents are a means to an end. People want outcomes.